Best Staff Scheduling Software-1

Tue, Mar 21 2023 | People Management 7 Best Staff Scheduling Software (2024 Guide)

Are you looking for the best staff scheduling software to streamline your employee scheduling in 2024? Check out these 7 solutions.

Staff scheduling software is a must-have for any company looking to run like a well-oiled machine.

It's a modern approach to save time and money and simplify the process of assigning shifts and tracking employee hours.

You'll be able to quickly and easily:

  • Create and update schedules
  • Make adjustments
  • Communicate with your team

And make sure your staff is getting the hours they need and the time off they deserve.

Plus, it's a breeze to use — no more spreadsheets or forms to fill out and submit.

We’ve compiled a list of the 7 best staff scheduling software for 2024 — to guide you in choosing the best software for your business.

We’ll cover:

What is Staff Scheduling Software?

Staff scheduling software is software used to create, manage, and organize the schedules of your employees.

Staff scheduling software will revolutionize your scheduling process.

Plus, it transforms the process into a more harmonious workflow for you and your employees.

It also allows:

  • Automatic schedule creation while considering employee availability.
  • Tracking of employee hours & labor costs.
  • Assurance of compliance with labor laws.
  • The ability to run audit reports for in-depth insight.
  • More say for employees in their schedules.
  • Easy schedule access on any mobile device.

The Challenges Of Shift Staff Scheduling Without Software

Shift scheduling can be a major challenge for any business, not to mention a dreaded chore.

It requires careful planning to guarantee the right staff members are on-hand to handle customer/patient needs while keeping your overtime costs low.

It can be difficult to maintain a consistent schedule that works for all your employees because everybody has different needs and availability.

When shift staff scheduling is done incorrectly, it can lead to lower employee morale, increased absenteeism, and a plunge in productivity.

You must ensure your shift staff scheduling is done properly in order to have a successful business and overcome the challenges below.

Challenge #1: Inconsistency in Hours

Many shift workers deal with inconsistency in their work hours which impacts their finances, their life outside of work, and their overall well-being.

20-30% of shift workers suffer from insomnia or other sleep problems.

Shift work often involves acute sleep loss, particularly in connection with night and early morning shifts. Unfortunately, 20–30% of shift workers suffer from insomnia or other sleep problems.

The problems above are a direct result of unpredictable scheduling, a typical problem when managing staff scheduling manually.

Using spreadsheets and social media channels for communication is clunky and chaotic, and it’s tough to create stable schedules.

Challenge #2: The Right Staff With The Right Skills

You know that having the right staff with the right skills makes all the difference. Whether in a hospital or The Gap — skill matters.

Not only does your business operation suffer when you don’t create skills-based schedules, but you end up with unhappy employees because they’re working in a position they aren’t trained for.

Staff scheduling software makes creating skills-based scheduling simple because you have employee info at your fingertips.

Challenge #3: Difficulty in Schedule Planning

Planning ahead to create on-point schedules that serve your employees and your operation is crucial.

And yet, if you don’t have an efficient, streamlined scheduling system that allows you to easily reference past schedules to determine your busy seasons and swamped shifts, planning future schedules will be a dreaded chore.

When you can’t easily run audit reports, you’ll have difficulty in predicting demand and most likely end up with inadequate staffing.

Challenge #4: High Employee Turnover

When scheduling is chaotic and unpredictable, there’s a good chance you’ll have a revolving door of employees.

Flexibility and a more balanced work-life are top priorities for today’s employees.

Unsatisfied workers won’t stay with you, and a low retention rate makes it tough to recruit new employees.

So, how do you counteract these scheduling challenges?

We’ve got the answer…

How Scheduling Software Is The Solution: 4 Benefits

Scheduling software can address and help eliminate the above challenges while streamlining scheduling and making it more interactive for your employees.

Let’s look at the benefits of staff scheduling software:

1. Streamlined Scheduling

Staff scheduling software cuts out manual processes that are daunting and time-consuming.

Efficient scheduling looks like this:

  • Employees can set their availability, view their schedules, and request shift swaps or time off right on their phones.
  • You’ve got up-to-date info available for schedule creation and can approve requests or post available shifts on the go.

2. Employee Engagement

Employee involvement in scheduling boosts morale, culture, and engagement.

Employee engagement is a critical factor in job satisfaction and retention. Studies show that companies with highly engaged employees have a 31% lower turnover rate and increased employee loyalty.

Companies with highly engaged employees have a 31% lower turnover rate and increased employee loyalty

3. Better Schedule Planning

When you know better, you can do better, right?

The insight you gain using scheduling software helps you plan more accurately for future schedules.

Any staff scheduling software worth its salt offers a shift audit option where you can run reports that’ll help you:

4. Improved Communication

Employee scheduling software enables you to drastically improve your team communication without time-consuming effort on your part.

Better communication increases the cohesiveness of your team as well as productivity.

Improved communication & collaboration through social technologies can raise productivity by 20-25%

According to a McKinsey report, improved communication and collaboration through social technologies could raise productivity by 20-25%.

Improve communication with a team chat app and make mobile schedules and shift swapping easily accessible.

Improve communication with a team

7 Best Employee Scheduling Software

Staff scheduling software provides an efficient and cost-effective way to manage employee schedules, cut labor costs, and optimize your workforce.

You can automate creating, managing, and tracking staff schedules, making it easier to properly utilize your staff and ensure they get time off to rest and recharge.

Choosing a staff scheduling software solution best suited for your business can feel overwhelming. We’ve researched for you and compiled a list of our top 7 picks that’ll streamline your employee scheduling in no time.

1. MakeShift

MakeShift was recognized as a Leader for Employee Scheduling Software and for the Highest Adoption Rate in G2’s Winter 2023 Grid® Reports.

Highest Adoption Rate

MakeShift was developed to fix scheduling in the healthcare industry and began with a nurse and her frustrating experience with scheduling.

She was constantly scheduled when she wasn’t available and could never access her schedule on her phone while on the go. As a result, she couldn’t easily swap shifts with other nurses or see available shifts that she preferred.

Over time, we found that healthcare wasn’t the only industry in dire need of a different approach to scheduling.

Not by a long shot — so we’ve expanded our reach and expertise to level up staff scheduling for a diverse range of industries.

MakeShift was built on a people-first approach — we make scheduling smarter and more straightforward for managers and employees. And we’re proud to say that using MakeShift results in a 50% reduction in time to build a schedule and an 83% reduction in time to fill shifts.


  • Available Shifts Access — Your employees can readily view available shifts when they want to pick up an extra shift.

Available Shifts Access

  • Rotation-Based Scheduling — Easily create a rotating shift schedule to evenly distribute the workload.

Rotation-Based Scheduling-2

  • Employee Shift Exchanges — Your staff can easily swap shifts, and you can approve those requests on the go.

Employee Shift Exchanges

  • Time Off / Leave Management — Managing and approving time off requests is a breeze on mobile or the web.

Time Off  Leave Management-1

  • Overtime alerts — Fatigue management rules and alerts help prevent employee burnout.

Overtime alerts

  • Team communication — Send all-staff announcements and receive push notifications when an employee clocks in on their phone.

Team communication app

  • Payroll Integration — MakeShift integrates with leading HR and payroll systems like SAP® SuccessFactors® and ADP to offer an intuitive scheduling solution that automatically syncs schedules and timesheets. They also offer a public API that allows integration to a vast number of systems.

Payroll Integration

  • Mobile app for staff and managers — Our app provides on-the-go flexibility when accessing and managing the schedule.

Mobile app for staff and managers

  • Skills-based scheduling — Ensure you have the most highly skilled employees in the right place and time.


Starting from $2.75 /user/month (Free Trial)

Best For:

Healthcare, hospitality, recreation, retail, or any other fast-paced industry

Customer Review:

It takes the thinking out of staffing; our company has variable amounts of staffing needs between 1-14 days in advance at different locations. Makeshift enables us to publish availability, and our staff members take care of the rest!” — Matthew A.

2. Connecteam

Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more flexible.


  • Employee Shift Scheduling
  • Employee Communication
  • Employee Time Clock
  • Checklists & Forms
  • Employee Task Management
  • Employee Training


Starting from $29 / mo depending on your needs (Free Trial)

Best For:

Hospitality, retail, construction, or manufacturing

Pros & Cons:


  • Cloud-based & Mobile
  • Ease of use
  • Customer service


  • Admin through web-only (not in the app)
  • Limited integration
  • Limited storage

Customer Review:

I enjoy the ease of use because all of Connecteam's features are very user-friendly with a low learning curve.” — Jeremy J.

3. When I Work

When I Work provides an easy way for businesses to schedule, track time and attendance, and communicate with their hourly employees.

Keep track of time off and employee availability, and manage shift swaps with just a few clicks.


  • Shift Scheduling
  • Time & Attendance Tracking
  • Absence & Leave Management
  • Self-Service Capabilities
  • Mobile Shift Scheduling
  • Team Communication


Starting From %2.50 / user/month (Free Trial)

Pros & Cons:


  • Stellar training
  • Can handle a lot of employees
  • Ease of use


  • Mobile app can be slow to load
  • Limited reports for payroll
  • Sometimes clock-in doesn’t work correctly

Best For:

Restaurants, retail, entertainment, or professional services

Customer Review:

I really like the app. I like how my employees can request time off, pick up shifts, etc., all in one interface.” — Warren M.

4. Hubstaff

Hubstaff lets you streamline scheduling, shift management, and time off requests with the desktop or mobile app. Managers get shift reminders and alerts for late, missed, or abandoned shifts.


  • Shift scheduling
  • Time tracking
  • Timesheet approval
  • Track & manage time off requests
  • See staff availability
  • Create recurring schedules


Starting From $0 / month (limited features)

Pros & Cons:


  • Great customer service
  • Good time tracker
  • On-the-go project management


  • Limited payroll integration
  • Errors in salary reports
  • Lacks customization

Best For:

E-comm, software, or professional services

Customer Review:

Excellent platform to keep track of the time consumed in the workloads and tasks of your project members. Easy to use and integrate with other applications.” — Abhishek S.

5. Buddy Punch

Managers can easily track employee time, no matter where they work. Buddy Punch makes it easy to track remote workers’ time. Easily create, update, and manage schedules based on employee availability.


  • Shift scheduling
  • Time off management
  • Payroll integration
  • Shift swap tracking
  • Push notifications
  • Punch limiting


Starting From $3.99 / user/month (Free Trial)

Best For:

Construction, manufacturing, restaurants, or legal

Pros & Cons:


  • Ease of use
  • Value for the money
  • Excellent time tracking


  • More time tracking features than scheduling
  • No “remember me” feature makes signing in slow
  • Redundant time card approval

Customer Review:

I like how easy it is for my staff to use. They all have the app on their phones and use it to check schedules, change shifts or request covers.” — Debra R.

6. Sling

Sling is a human resources tool for managing hourly employees.

Streamline your HR, employee scheduling, and time clock all from one software. Allows teammates to swap and offer shifts, keeping your entire team ahead of unforeseen changes.


  • Shift scheduling
  • Task management
  • Payroll integration
  • Time off management
  • Employee availability
  • Shift swap management


Starting From $0/ month (limited features)

Best For:

Remote workers, call centers, education, or retail

Pros & Cons:


  • Stellar integration & syncing
  • Intuitive features
  • Full-functioning app


  • Limited employee profile addition
  • Difficult to shortlist relevant shifts
  • Tasks function lacks functionality

Customer Review:

Sling has made tracking hours a lot easier and has helped the payroll department immensely. It's organized and fairly user-friendly, there's a slight learning curve, but it's not bad. It's been nothing but useful!” — Kris L.

7. ScheduleFlex by Shiftboard

Shiftboard is designed to meet the needs of mid-size and enterprise businesses in a variety of industries. ScheduleFlex helps maintain high shift coverage, reduce labor costs, and control the daily chaos of workforce scheduling.


  • Shift scheduling
  • Schedule automation
  • Time Off Management
  • Time & attendance
  • Real-time schedule management
  • Payroll integration


Starting From $45 / month (up to 36 users)

Best For:

Manufacturing, warehousing, energy, or healthcare

Pros & Cons:


  • Ease of use
  • Enhances team communication
  • Reporting options


  • App can be slow sometimes
  • Shift trade feature could be simpler
  • 3rd party syncing is clunky

Customer Review:

I like that you can manage every employee AND every position with a deployment all while using one platform. Additionally, the software houses personal information for employees, thus making it easier to notify someone of a schedule or shift change.” — Luke G.

Staff Scheduling Software Evaluation Checklist

Before you evaluate these software solutions, you’ve got to identify YOUR biggest pain points.

4 common staff scheduling problems are:

  1. Manually creating & managing schedules
  2. Inefficient shift swapping, last-minute shift coverage & approval system
  3. Limited accessibility of schedules and updates
  4. Disconnected employee communications

Use this checklist in your staff scheduling software evaluation process:


Industry Specific — Software that caters to your industry will most likely best suit your needs.

Ease of Use — Your software should be user-friendly and not overly complicated to learn.

Manager Approval — To streamline the scheduling process, simple, on-the-go manager approval is a must-have feature.

Internal Communication — Internal communication allows your team to easily trade shifts and see which shifts are available.

Staff Scheduling Software Levels Up Your Scheduling Process

In business today, you can’t afford inefficiency, low retention rates, or unhappy employees.

All 3 are bad for business and negatively affect your work environment.

Investing in staff scheduling software can make a huge impact in improving the employee experience and across-the-board efficiency and culture.

Here’s to leveling up in 2024.

Frequently Asked Questions About Staff Scheduling Software

What features should I look for in staff scheduling software?

Look for features like employee availability tracking, automated scheduling, and time off management in staff scheduling software.

How can staff scheduling software help my business?

Staff scheduling software can help streamline the scheduling process, reduce time spent manually creating and managing schedules, and increase efficiency.

Is staff scheduling software easy to use?

Yes, most staff scheduling software is user-friendly and easy to learn.

How much does staff scheduling software cost?

Staff scheduling software prices vary depending on the features and number of users needed.

Does staff scheduling software integrate with other systems?

Staff scheduling software like MakeShift can integrate with existing HR and payroll systems.

Does staff scheduling software provide real-time updates?

Yes, staff scheduling software can provide real-time updates to keep schedules up to date.

How secure is staff scheduling software?

Staff scheduling software typically uses encryption and other security measures to protect user data.

Can staff scheduling software help with payroll?

Yes, staff scheduling software can help with payroll by tracking employee hours and absenteeism.

Can staff scheduling software help me track employee attendance and time?

Yes, staff scheduling software can track employee attendance and time.

Does staff scheduling software come with customer support?

Most staff scheduling software providers offer support and training resources.


Ready to Make the Shift?



Asher Fredricks

Written By: Asher Fredricks

Asher has been helping businesses improve their staff scheduling and human capital management systems for over 4 years. Before setting out to improve HR departments with people-first initiatives and technologies, he earned his MBA in Business Management.